With 10 years of experience across UX Research & Strategy, Product Design,

DesignOps, and UX leadership, I’ve helped shape consumer and enterprise

experiences across tax technology, healthcare, banking and finance,

artificial intelligence, talent and HR, procurement and supply chain,

software, social media, and digital platforms.

I currently lead UX research for the global website of a tax technology

company, where I established strategic and tactical research practices.

Strategic research helps shape longer-term direction, while tactical

research delivers a steady cadence of timely, iterative customer

insights, helping stakeholders make informed decisions as products and

experiences evolve.

I also co-facilitate stakeholder and partner workshops, ideation sessions,

and discovery research to align teams, uncover opportunities, and shape

direction early in the process.